Frequently Asked Questions
Everything you need to know about your Bells of Steel fitness equipment and orders.
How long does shipping take and how much does it cost?
We offer fast shipping across North America. Most orders are processed within 1-2 business days. Shipping costs are calculated at checkout based on the weight of the equipment and your location, with free shipping options available on select bundles.
What is your return policy for gym equipment?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, you can return it in its original packaging. Please note that return shipping costs may apply unless the item is defective.
Do you offer a warranty on power racks and barbells?
Yes, we stand by our quality. Most of our power racks and structural frames come with a limited lifetime warranty, while barbells and other moving parts typically feature a 1-year to 5-year warranty against manufacturing defects.
Can I finance my home gym purchase?
Absolutely. We partner with financing providers like Affirm and Klarna to offer flexible monthly payment plans, allowing you to build your dream gym now and pay over time.
Are your plates and bars standard Olympic size?
Yes, our barbells are standard Olympic size with 2-inch sleeves, and our iron and bumper plates are designed with 2-inch center holes to ensure compatibility with all standard Olympic equipment.
How can I track my heavy freight shipment?
Once your order ships, you will receive a tracking number via email. For large orders arriving via freight (LTL), the carrier will typically call you to schedule a delivery appointment once it reaches your local terminal.